Job brief
We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holidays and you will provide tourism-related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.
Plan and sell transportation, accommodations, and other travel services.
Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
Provide relevant information for the travel package.
Book transportation, make hotel reservations, and collect payment/fees.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
Deal with occurring travel problems, complaints, or refunds.
Enter data into our software and maintain client files.
Network with tour operators.
Maintain statistical and financial records.
Meet profit and sales targets.
They have proven work experience as a Travel Agent.
Excellent knowledge of computer reservation systems, GDS systems, and e-traveling.
Fluency in English; multilingualism is a plus.
Strong sales skills and commercial awareness.
Ability to interact, communicate, and negotiate effectively.
Sound knowledge of domestic and international travel trends.
Personal travel experience will be considered an advantage.